The Washington Spirit, a prominent NWSL franchise, initially engaged Elevate as a strategic advisor to optimize ticketing and marketing initiatives. The goal was to enhance fan engagement and streamline revenue operations while supporting the club’s broader business objectives.

The Spirit faced the challenge of professionalizing and scaling ticket operations, improving service quality, and ensuring consistent fan engagement while managing day-to-day operational demands.

In 2024, Elevate became the Washington Spirit’s official operating partner, assuming full responsibility for ticket sales, service, and daily operations. The team implemented staffing and training programs to ensure high-quality service, streamlined operational processes, and enhanced the overall fan experience. Through this partnership, Elevate provided a scalable, professional infrastructure that improved revenue performance, optimized ticketing operations, and strengthened fan engagement for the franchise.