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IMG

Chief Client & Operations Officer

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Introduction
Elevate Talent was engaged to conduct a confidential global search for leaders capable of delivering a client-centric strategy while ensuring best-in-class operational excellence for IMG.
Challenge
Following the appointment of Adam Kelly as Chief Executive, IMG sought to realign its central leadership team to strengthen the way the company supports its more than 250 rights holders and partners in accelerating growth, deepening fan engagement, and unlocking greater commercial value within an increasingly complex sports and entertainment landscape.
Solution

Together, the appointments of the Chief Client Operating Officer and Chief Business Officer represented a significant evolution of IMG’s leadership structure, strengthening the alignment between the company’s commercial, client, and operational functions. This enhanced integration was designed to improve decision-making, foster closer collaboration across teams, and ensure IMG was better positioned to deliver exceptional service, maximise value for its global portfolio of rights holders and partners, and respond with agility to the rapidly evolving sports and entertainment landscape. Jackie brings more than three decades of experience helping global organisations accelerate growth through strategy, innovation, transformation and operational leadership.

Results

Executed Services

Placement

Jackie Stevenson, Chief Client & Operations Officer

Partner

Mark Moreau and Stephanie Hatton

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